Airtel Money Cuts eCitizen Transaction Fees

Airtel Money Kenya has declared that its users will now have the facility to pay for eCitizen services in a streamlined manner, following the integration of Airtel Money into the eCitizen platform. Customers are afforded the advantage of transaction fees that are up to 25% less than the prevailing rates in the market for more than 9,000 government-related services when utilizing Airtel Money.

This collaboration marks a considerable advancement in making Kenyan government services, accessible via the eCitizen platform, easier to obtain. These services encompass a range of governmental processes such as passport application and renewal, foreign visitor e-visa issuance, and the application for drivers’ licenses, as well as ID and birth certificates.

The option to make payments to the eCitizen platform through Airtel Money showcases Airtel Money’s commitment to improving consumer experience by offering innovative solutions.

Anne Kinuthia-Otieno, Airtel Money Kenya’s Managing Director, reinforced the organization’s dedication to providing ease and collaboration with fundamental services, emphasizing that “Airtel Money’s alliance with eCitizen is in line with our promise to facilitate convenience by partnering with key day-to-day service providers, for the betterment of our customers”. She further highlighted the company‚Äôs support for governmental initiatives, viewing this as an excellent chance for further development and innovation.

To settle payments for eCitizen services via Airtel Money, customers should follow these instructions:

  1. Dial *334#
  2. Navigate to Paybill & Till Payments
  3. Select Airtel Paybill
  4. Opt for Government Services
  5. Pick e-Citizen
  6. Input the reference number
  7. Enter the due amount
  8. Key in your PIN

Furthermore, the My Airtel application provides an alternative means for customers to pay for these services.

The union between Airtel Money Kenya and eCitizen is focused on not just enlarging the scope of government services to more users but also on simplifying transactions by introducing this new method of payment.

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