How Gen Z is Reshaping the Smartphone Industry

By Fredrique Achieng

The smartphone industry has experienced a remarkable evolution since the invention of the first telephone in the 1800s. From rotary phones in the 1900s, early mobile phones in the 2000s, to the feature-rich smartphones we cherish today, each era has been shaped by user demands and the purchasing power of its generation. Today’s smartphones are no longer just communication tools, they are life companions, shaped and refined to meet the expectations of a highly discerning user base. At the center of this latest phase in the smartphone evolution is Generation Z [Gen Z], whose influence is driving innovation and redefining the industry.

Gen Z
Fredrique Achieng, Public Relations Manager at OPPO Kenya
Gen Z: The New Powerhouse in Smartphone Evolution

Compared to previous generations, Gen Z holds a unique position. Having grown up with technology at their fingertips, they are more tech-savvy, demanding, and selective than ever before. They also wield a significant purchasing power, placing them in the driver’s seat of the smartphone industry’s latest transformation. As their preferences and behaviours become central to the market, manufacturers are responding with customized innovations.

Unlike their predecessors, Gen Z is not just looking for a phone; they are seeking personalized experiences. Smartphones today must meet their needs for creativity, entertainment, and durability. This generation’s demand for seamless content creation tools, high-performance features, and eco-friendly practices is reshaping not only the way smartphones are manufactured but also how they are marketed.

Explore How Devices Are Getting Smarter

Catering to the Creative and Connected Generation

Social media lies at the heart of Gen Z’s world, with over 5 billion people expected to be active on social platforms in 2024, according to Forbes. For this social-first generation, smartphones are essential tools for creative expression. Camera quality, AI-driven content tools, and ease of use are non-negotiable features.

Brands like OPPO are responding to these demands with innovation at the forefront. With the recent launch of the A3 and Reno 12 series, OPPO is demonstrating its commitment to empowering users through technology. These devices incorporate advanced AI features such as the AI Studio, AI Eraser, and AI LinkBoost, streamlining the content creation process. By integrating these tools, OPPO allows users to enhance their photos and videos effortlessly—an essential capability in an era where digital presence is paramount.

Durability Meets Adventure

Beyond creativity, Gen Z values durability. For them, smartphones need to be reliable companions for every adventure, whether it’s hiking, fishing, or running. It’s no longer sufficient for a phone to be portable—it must also withstand rigorous activities without compromising functionality. Brands, including OPPO, are stepping up to this challenge by offering devices like the OPPO A60 and A3 series. These devices have undergone extensive testing to ensure they thrive in demanding environments.

Gaming is another major consideration for Gen Z—and for the broader smartphone market. Today’s users expect devices that can handle resource-intensive games with ease. High-definition or AMOLED screens, long battery life, and powerful processors are no longer luxury features; they are essential for any device vying for a place in the gaming space. This focus on performance extends beyond gaming. It caters to users who consume video content, stream music, or multitask on their devices, demanding nothing short of exceptional quality and delivery.

Sustainability and the New Definition of Value

Sustainability is no longer just a buzzword—it is a decisive factor for many Gen Z consumers. They expect brands to embrace eco-friendly practices and build devices that are not only functional but also environmentally conscious. Durability is now synonymous with sustainability. Users look for phones that can endure years of use rather than contribute to the growing e-waste problem.

AI: The Future Companion in Every Pocket

As AI technology becomes more deeply integrated into smartphones, it is reshaping how people interact with their devices. The promise of AI lies in simplifying and enhancing daily life. Whether through smart photo editing, connectivity boosters, or personal assistants. The rise of AI-powered features reflects the growing expectation that smartphones should seamlessly blend into every aspect of a user’s life

Brands that succeed in embedding AI meaningfully into their devices will not only meet Gen Z’s high expectations but also carve out a competitive advantage in a rapidly evolving market. Smartphones, in this sense, are evolving into personal AI companions, assisting with everything.

The smartphone industry is undergoing a profound transformation, and at the center of it all is Gen Z. With their tech-savvy nature, discerning tastes, and significant purchasing power, they are reshaping the way phones are designed, marketed, and used. As brands like OPPO demonstrate, staying relevant in this landscape requires a focus on innovation, performance, sustainability, and personalization.

Smartphones are no longer mere communication devices—they are creative hubs, adventure companions, gaming consoles, and eco-conscious tools. As the industry evolves to meet the expectations of the current generation. It is clear that the future of smartphones lies in their ability to simplify, personalize, and enrich every aspect of users’ lives.

Fredrique Achieng is the Public Relations Manager at OPPO Kenya

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