NETSCOUT Systems, Inc. has announced major enhancements to its nGenius Enterprise Performance Management solution. This is aimed at improving productivity, accelerating problem resolution, and reducing business risk. The updates include a new notification center that automates alerts and contextual workflows to streamline issue identification and resolution. Alongside the addition of Secured Reliable Transport [SRT] to support live video streaming and expanded supervisory control and data acquisition [SCADA] protocols for international utility networks.
Performance Degradation and Lengthy Outages
The upgrades address common challenges like performance degradation and lengthy outages that can severely impact businesses. The new nGeniusONE notification center prioritizes critical business alerts across services, applications, servers, and locations, delivering real-time, actionable details to help IT teams focus on urgent issues and reduce downtime.
Automated Alerts and Workflows
“NETSCOUT’s new notification centre streamlines and automates alerts and contextual workflows to identify and resolve problems faster.” Said Mark Leary, research director, Network Observability & Automation, IDC. “This is a huge win for IT teams as it enables them to deliver a better end-user experience while giving them more time to focus on other strategic digital transformation initiatives that provide greater business value.”
NETSCOUT’s Visibility Without Borders platform already supports any application anywhere. Including hundreds of voice, video, and business data applications in key industries. This new specialised service monitor for the SRT application enables network broadcast engineers to observe where and when live video degrades so they can quickly resolve issues and ensure quality performance. According to recent research, the global video streaming market will grow at a CAGR of 18.7%, reaching $2.66 billion in 2032. SRT is quickly becoming the industry standard for secure, reliable, and low-latency video transport.
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NETSCOUT has also incorporated two additional SCADA protocols. These protocols will better monitor and control generation, transmission, and distribution for international utility networks. SCADA is a business-critical operations technology essential for power distribution and management. SCADA systems prevent, detect and restore power outages and help improve and support the safe distribution of electricity.
“Our customers value how nGeniusONE uniquely addresses real-time visibility and observability needs.” Stated Phil Gray, associate vice president, product management, NETSCOUT. “With this significant update and support for new mission-critical applications, we’re providing IT teams with even more time-saving functionality to make it easier to address critical infrastructure performance issues, see problems before they impact the business, and continue to provide a high-quality user experience.”
