NTT DATA has been chosen by Salesforce, the top AI CRM provider, to standardize and enhance its application environment. NTT DATA will oversee the management and development of numerous applications within Salesforce’s system, including Salesforce Sales, Marketing, Service, Experience, Commerce Clouds, MuleSoft, Heroku, Slack, and various third-party and custom apps. This collaboration allows Salesforce to concentrate on utilizing data and AI for improved insights and productivity.
Lauren Wortmann, VP of Cloud and Enterprise Applications at NTT DATA MEA, highlighted the strong global partnership and trust between Salesforce and NTT DATA. She announced the upcoming launch of Salesforce services by NTT DATA Middle East and Africa in June, aiming to leverage Salesforce’s advanced technologies for transformative client outcomes.
Aaron Millstone, Chief Growth Officer at NTT DATA North America, emphasized the company’s role as a trusted partner in modernizing application portfolios. Salesforce chose NTT DATA for its extensive experience in managed services and expertise in Salesforce and MuleSoft services.
Juan Perez, Chief Information Officer at Salesforce, mentioned that consolidating managed services across the Salesforce stack enables them to focus on creating new capabilities and using data and AI for better user insights and employee productivity.
More details about NTT DATA’s application management and digital services can be found here.
