SAP SE today announced that VFS Global, the world’s leading provider of visa, consular, and technology services, has chosen SAP solutions as the backbone of its next-generation, AI-powered offerings for governments and diplomatic missions.
Governments are rapidly digitizing to meet rising traveler and citizen expectations while safeguarding national security. To fast-track its innovation roadmap. VFS Global will deploy SAP S/4HANA Cloud Public Edition, Business Technology Platform, and Business Data Cloud across its global operations.
“Partnering with SAP empowers us to deliver seamless, secure mobility for millions of travelers.” Said Zubin Karkaria, Founder and CEO, VFS Global. “SAP’s solutions, combined with our deep domain expertise, enable governments to boost efficiency and strengthen security across visa, consular, and citizen services.”
“With SAP at its core. VFS Global can tap the latest innovations to become an even stronger partner for governments, travelers, and citizens worldwide.” Added Christian Klein, CEO, SAP SE.
VFS will leverage SAP’s AI capabilities to streamline end-to-end processes. This will be from appointment scheduling and biometrics capture to document verification and data analytics. It will drive real-time insights and operational excellence.
“This collaboration elevates cross-border mobility and citizen services to the next level.” Said Michael Nilles, Chief Digital & Technology Officer, VFS Global. “Together, we’re shaping the future of GovTech and TravelTech with AI-powered solutions that benefit governments and the people they serve.”
