Data Overtook Voice in KES 42.8B Profit Surge

Safaricom has marked its 25th anniversary with strong half-year results that hint at a deeper transformation. For the six months ending September 30, 2025, Safaricom financials posted a net income of KES 42.8 billion. That is a 52.1% jump from the same period last year. Service revenue rose 11.1% to KES 199.9 billion, driven by data, mobile money, and connectivity.

One milestone stands out. Mobile data revenue, at KES 44.45 billion, surpassed traditional voice for the first time. It signals a shift in how customers consume digital services, and how the company plans to build its next phase of growth.

Safaricom Financials
[L-R] Safaricom CFO Dilip Pal, Chair Adil Khawaja, CEO Dr. Peter Ndegwa, and Safaricom Ethiopia CEO Wim Vanhelleputte present the 2024/25 full-year results at Nairobi’s Michael Joseph Centre.
Data Overtakes Voice in KES 42.8B Profit Surge, Pushing Digital-Led KES 199.9B Revenue

CEO Peter Ndegwa said the company is pushing ahead with its vision to become a “purpose-led tech organization” by 2030. He pointed to investments in next-generation fintech, network expansion, and Ethiopia’s growth as markers of that ambition. His message underscored a focus on governance, resilience, and scalability areas analysts often watch closely during periods of rapid change.

At the heart of Safaricom financials is its growing innovation pipeline. The company is accelerating its transition from telco to TechCo. Its digital infrastructure fiber, cloud, IoT, and data platforms now anchors much of its long-term strategy.

Fintech remains a major engine. The rollout of Fintech 2.0, the latest upgrade to the M-PESA platform, has improved reliability and transaction capacity. The platform accounted for KES 88.1 billion in revenue in HY26, representing 14% growth. Beyond payments, the company is widening its fintech stack with services for MSME credit, merchant solutions, and real-time financial analytics.

Connectivity and enterprise services are also gaining momentum. IoT revenue grew 19.8%. Fixed and IoT services together rose 9.5%. More than 355,000 homes are now connected to Safaricom’s fiber network, up 35.1% year-on-year. Enterprise demand for high-speed connectivity and cloud services continues to rise, positioning the firm as a broader digital enabler for businesses.

As Safaricom closes its first quarter-century, the company’s strategy is becoming clearer. Fintech, cloud, IoT, and fiber are emerging as strong, diversified pillars. The coming years will test whether Safaricom can sustain this momentum and shape how East Africa connects, trades, and innovates in an increasingly digital world.

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